How eCommerce Projects are different from other IT projects

May 13th, 2009

How eCommerce Projects are different from other IT projects

  • Relatively low cost with high business impact and ROI compared to other IT or marketing projects
  • Visibility due to revenue and brand impact, if things don’t look right, it’s not just obvious to your IT staff – visible to competitors, executives, customers etc.
  • Face direct competition from similar applications with peer companies
  • Potentially very complex architecture
    • Need to ensure scalability, security of transactions and data, fault tolerance aspects
    • Need to integrate with specialized products and 3rd party sites/services
    • Need to integrate with existing legacy systems
    • Requires cross channel Support ( Web, Online, In Store etc)
  • High rate of continuous evolution — “ecommerce is like constructing a ship while it’s at sea” due to continual innovation in the industry
  • High production support requirements
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